Technology, Infrastructure & Telecommunications:
Ensure that the Company has the infrastructure to meet its global needs; maintain
knowledge of state of the art information technology, voice and data network communications,
as well as emerging technologies; identify appropriate technologies for IT initiatives,
and produce technology driven innovations to further facilitate business objectives.
Direct the continuous and secure operation, administration and maintenance of the
corporate computing and networking infrastructure, including information security
and privacy, disaster recovery, and business continuity. Assure that the most appropriate
IT security measures are in place. Define and execute security programs in policy,
network access, data access, privacy, vendor and auditing environments.
Provide training and support for all internal customers; create and maintain a world
class Help Desk and Problem Resolution processes with which to deliver exemplary
service to both internal and external constituencies.
Hire, develop, coach, appraise, reward and retain a highly qualified global IT staff;
motivate and mentor IT management and staff; lead by example through appropriate
participation and involvement in, and oversight of IT activities; plan and provide
continuity and succession for all critical IT positions.
Develop the Company's IT budget; monitor budgetary performance, review and approve
all capital expenditures, and ensure budget compliance; create effective partnerships
and negotiate advantageous agreements with external service providers and hardware
and software vendors.
Deployment & Compliance
Deployment of an optimized suite of standard business processes so as to ensure
that the system perform expediently, efficiently, accurately and secure information
and transaction flow for internal business operations and administrative functions.
Also ensure global compliance support for all government, regulatory and statutory
requirements are met.